{"id":45,"date":"2025-04-29T02:28:48","date_gmt":"2025-04-29T02:28:48","guid":{"rendered":"https:\/\/p1lending.wpenginepowered.com\/?page_id=45"},"modified":"2026-05-28T00:31:20","modified_gmt":"2026-05-28T00:31:20","slug":"about-us","status":"publish","type":"page","link":"https:\/\/priorityonelending.com.au\/?page_id=45","title":{"rendered":"About us"},"content":{"rendered":"<h1>\n<p><span>About us<\/span><\/p>\n<\/h1>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/10\/P1_DSC-1.jpg\" alt=\"\"><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/10\/P1_DSC-26.jpg\" alt=\"\"><\/p>\n<\/li>\n<\/ul>\n<h2>\n<p>Award-winning broker.<\/p>\n<\/h2>\n<div>\n<p>Priority One Lending has been operating from Canberra, ACT, since 2007. We\u2019re an established, multi award-winning mortgage broker offering personalised lending services throughout Australia. Our clients return to us time and again, and so do their children! Our approach is built on trust, understanding, strong connections and expert knowledge.<\/p>\n<\/div>\n<h2>\n<p>Our approach<o:p><\/o:p><\/p>\n<\/h2>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/10\/P1_DSC-43.jpg\" alt=\"\"><\/p>\n<h3>You first<\/h3>\n<div>\n<p>Personalised to your needs and goals.<\/p>\n<p>Your best interests come first, not the interests of our lenders.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/10\/P1_DSC-49.jpg\" alt=\"\"><\/p>\n<h3>Our expertise and alliances<\/h3>\n<div>\n<p>More than 18 years\u2019 experience in broker services.<\/p>\n<p>Backed by <a href=\"https:\/\/www.astutefinancial.com.au\/\">Astute Financial<\/a> and credit representative of <a href=\"https:\/\/www.centrepointalliance.com.au\/lending-solutions\/\">Centrepoint Alliance Lending<\/a>.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/10\/P1_DSC-12.jpg\" alt=\"\"><\/p>\n<h3>Concierge services<\/h3>\n<div>\n<p>Seamless referrals to conveyancers, financial planners, family law practices and many others to support your borrowing journey.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>\n<p>How it works<o:p><\/o:p><\/p>\n<\/h2>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/startup-1.svg\" alt=\"\"><\/p>\n<h2>1. Getting Started<\/h2>\n<div>\n<p>We&#8217;ll arrange a time to meet and let you know what documentation you need<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/speech_858884.svg\" alt=\"\"><\/p>\n<h2>2. First meeting<\/h2>\n<div>\n<p>We&#8217;ll talk through the process, lender choices and applications for loans<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/application.svg\" alt=\"\"><\/p>\n<h2>3. Application<\/h2>\n<div>\n<p>When we have your supporting documents, we&#8217;ll submit your loan to your preferred lender<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/bill.svg\" alt=\"\"><\/p>\n<h2>4. <br \/>Approval <\/h2>\n<div>\n<p>Once we have approval, we&#8217;ll get all the paperwork sorted, including dealing with your solicitor, agents and lenders<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/key-4.svg\" alt=\"\"><\/p>\n<h2>5. Loan contracts<\/h2>\n<div>\n<p>Signing and preparation for settlement so you&#8217;re ready to enjoy your home or investment<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>\n<p>Check our:<\/p>\n<\/h2>\n<p><p>\n        <a href=\"https:\/\/www.astutefinancial.com.au\/privacy-policy\/\">Astute privacy policy<\/a>\n    <\/p>\n<\/p>\n<blockquote>\n<p><em>Craig and Rach are amazing. They are great to deal with, are proficient, professional and friendly<\/em><\/p>\n<footer>\n<p>                <cite>Kathy, Google Review<\/cite><\/p>\n<\/footer>\n<\/blockquote>\n<h2>\n<p>Our team<o:p><\/o:p><\/p>\n<\/h2>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/05\/Craig-Bio-Pic-scaled.jpg\" alt=\"\"><\/p>\n<h3>Meet Craig<\/h3>\n<p>Managing Director<\/p>\n<p><a href=\"\/?page_id=196\">Check Full Bio<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/05\/Rach-Bio-Pic-scaled.jpg\" alt=\"\"><\/p>\n<h3>Meet Rachel<\/h3>\n<p>Client Support Manager<\/p>\n<p><a href=\"\/?page_id=197\">Check Full Bio<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/05\/Mitch-Bio-Pic-scaled.jpg\" alt=\"\"><\/p>\n<h3>Meet Mitch <\/h3>\n<p>Mortgage Broker <\/p>\n<p><a href=\"\/?page_id=198\">Check Full Bio<\/a><\/p>\n<\/li>\n<\/ul>\n<h2>\n<p>Our awards<o:p><\/o:p><\/p>\n<\/h2>\n<div>\n<p>In addition to our professional awards, Priority One Lending has been recognised with:<\/p>\n<\/div>\n<p><p>\n        <a href=\"\/?page_id=44\">Explore our lending services <\/a>\n    <\/p>\n<\/p>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/trophy-1.svg\" alt=\"\"><\/p>\n<h3>Most Outstanding Business 2021 \u2013 Centrepoint Alliance Lending<\/h3>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/trophy-1.svg\" alt=\"\"><\/p>\n<h3>Business Growth Award 2022 \u2013 Astute Financial<\/h3>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/trophy-1.svg\" alt=\"\"><\/p>\n<h3>Support Officer of the Year 2021 \u2013 Centrepoint Alliance Lending<\/h3>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/trophy-1.svg\" alt=\"\"><\/p>\n<h3>Support Officer of the Year 2024 \u2013 Astute Financial<\/h3>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/trophy-1.svg\" alt=\"\"><\/p>\n<h3>Residential Broker of the Year 2014, 2015, 2020, 2021, 2022, 2023 \u2013 Centrepoint Alliance Lending<\/h3>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/trophy-1.svg\" alt=\"\"><\/p>\n<h3>Most Outstanding Business 2021 \u2013 Centrepoint Alliance Lending<\/h3>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/trophy-1.svg\" alt=\"\"><\/p>\n<h3>Business Growth Award 2022 \u2013 Astute Financial<\/h3>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/07\/trophy-1.svg\" alt=\"\"><\/p>\n<h3>Residential Broker of the Year 2023 \u2013 Astute Financial<\/h3>\n<\/li>\n<\/ul>\n<p><!--more--><br \/>\n<!-- 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to your needs and goals.<\/p>\n\n\\n\n\n<p>Your best interests come first, not the interests of our lenders.<\/p>\n\n\",\"image\":\"wp-content\/uploads\/2025\/10\/P1_DSC-43.jpg\",\"title\":\"You first\"}},{\"type\":\"panel-slider_item\",\"props\":{\"content\":\"\n\n<p>More than 18 years\u2019 experience in broker services.<\/p>\n\n\\n\n\n<p>Backed by <a href=\\\"https:\/\/www.astutefinancial.com.au\/\\\">Astute Financial<\/a> and credit representative of <a href=\\\"https:\/\/www.centrepointalliance.com.au\/lending-solutions\/\\\">Centrepoint Alliance Lending<\/a>.<\/p>\n\n\",\"image\":\"wp-content\/uploads\/2025\/10\/P1_DSC-49.jpg\",\"title\":\"Our expertise and alliances\"}},{\"type\":\"panel-slider_item\",\"props\":{\"content\":\"\n\n<p>Seamless referrals to conveyancers, financial planners, family law practices and many others to support your borrowing journey.<\/p>\n\n\",\"image\":\"wp-content\/uploads\/2025\/10\/P1_DSC-12.jpg\",\"title\":\"Concierge 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