{"id":197,"date":"2025-07-02T04:16:47","date_gmt":"2025-07-02T04:16:47","guid":{"rendered":"https:\/\/p1lending.wpenginepowered.com\/?page_id=197"},"modified":"2026-05-22T01:02:42","modified_gmt":"2026-05-22T01:02:42","slug":"meet-rachel","status":"publish","type":"page","link":"https:\/\/priorityonelending.com.au\/?page_id=197","title":{"rendered":"Meet Rachel"},"content":{"rendered":"<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/05\/Rach-Bio-Pic-scaled.jpg\" alt=\"\"><\/p>\n<h1>Meet Rachel<\/h1>\n<div>\n<p>Client Support Manager<\/p>\n<\/div>\n<div>\n<p>Rachel is the first line of defence at Priority One; from initial contact before your first meeting, to many years after you have bought your house \u2013 she is there to assist you with all things mortgage related and is loved by all our customers!<\/p>\n<p>Rachel began working with Priority One Lending in 2016 as an administration assistant and quickly jumped the ranks to Client Support Manager, receiving many award nominations in the support staff category from 2018, and winning the 2024 Support Person of the Year Award with the Astute Group against over 500 other staff members.<\/p>\n<p>Rachel is always down for a chat but exceeds in getting everything completed for customers in a professional manner, with exceptional attention to detail and a friendly voice at the end of the phone whenever it is needed.<\/p>\n<p>Outside of work, Rachel is a Stage Manager in the local Canberra Theatre Community, doing her absolute best to stay quiet and out of sight (the polar opposite to her day at the office)!<\/p>\n<p class=\"isSelectedEnd\"><span>Here is a list of the awards Rachel has already won:<\/span><\/p>\n<ul data-spread=\"false\">\n<li><span>Support Officer of the Year 2021 \u2013 Centrepoint Alliance Lending<\/span><\/li>\n<li><span>Support Officer of the Year 2024 \u2013 Astute Financial<\/span><\/li>\n<\/ul>\n<\/div>\n<ul>\n<li><a href=\"mailto:info@example.com\">mail<\/a>\n<\/li>\n<li><a href=\"tel:+44555000015\">receiver<\/a>\n<\/li>\n<li><a href=\"https:\/\/linkedin.com\/\">linkedin<\/a>\n<\/li>\n<li><a href=\"https:\/\/www.instagram.com\/\">instagram<\/a>\n<\/li>\n<\/ul>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"name\":\"VCard\",\"type\":\"section\",\"props\":{\"animation\":\"slide-left-medium\",\"animation_delay\":\"200\",\"height\":\"viewport\",\"height_viewport_offset\":true,\"image_effect\":\"parallax\",\"image_parallax_bgx\":\"-300,-300\",\"image_parallax_bgy\":\"200,-150\",\"image_parallax_breakpoint\":\"m\",\"image_parallax_easing\":\"1\",\"image_position\":\"center-center\",\"media_visibility\":\"m\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"divider\":false,\"layout\":\"1-2,1-2\",\"row_gap\":\"large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_effect\":\"parallax\",\"image_parallax_easing\":\"1\",\"image_position\":\"top-left\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/05\/Rach-Bio-Pic-scaled.jpg\",\"image_height\":\"700\",\"image_svg_color\":\"emphasis\",\"image_width\":\"600\",\"margin_bottom\":\"\",\"margin_top\":\"\",\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"top-left\",\"image_width\":\"300\",\"media_overlay\":\"rgba(255, 255, 255, 0.54)\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Meet Rachel\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_top\":\"remove\",\"text_align\":\"left\",\"title_element\":\"h1\",\"title_style\":\"heading-medium\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Client Support Manager<\/p>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"small\",\"margin_top\":\"small\",\"title_color\":\"primary\",\"title_element\":\"div\",\"title_style\":\"h5\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Rachel is the first line of defence at Priority One; from initial contact before your first meeting, to many years after you have bought your house \u2013 she is there to assist you with all things mortgage related and is loved by all our customers!<\/p>\n\n\\n\n\n<p>Rachel began working with Priority One Lending in 2016 as an administration assistant and quickly jumped the ranks to Client Support Manager, receiving many award nominations in the support staff category from 2018, and winning the 2024 Support Person of the Year Award with the Astute Group against over 500 other staff members.<\/p>\n\n\\n\n\n<p>Rachel is always down for a chat but exceeds in getting everything completed for customers in a professional manner, with exceptional attention to detail and a friendly voice at the end of the phone whenever it is needed.<\/p>\n\n\\n\n\n<p>Outside of work, Rachel is a Stage Manager in the local Canberra Theatre Community, doing her absolute best to stay quiet and out of sight (the polar opposite to her day at the office)!<\/p>\n\n\\n\n\n<p class=\\\"isSelectedEnd\\\"><span>Here is a list of the awards Rachel has already won:<\/span><\/p>\n\n\\n\n\n<ul data-spread=\\\"false\\\">\\n\n\n<li><span>Support Officer of the Year 2021 \u2013 Centrepoint Alliance Lending<\/span><\/li>\n\n\\n\n\n<li><span>Support Officer of the Year 2024 \u2013 Astute Financial<\/span><\/li>\n\n\\n<\/ul>\n\n\",\"margin_bottom\":\"large\",\"margin_top\":\"large\",\"maxwidth\":\"2xlarge\"}},{\"type\":\"social\",\"props\":{\"grid\":\"horizontal\",\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"image_svg_inline\":true,\"link_style\":\"link\",\"link_target\":true,\"margin_bottom\":\"large\",\"margin_top\":\"large\"},\"children\":[{\"type\":\"social_item\",\"props\":{\"link\":\"mailto:info@example.com\"}},{\"type\":\"social_item\",\"props\":{\"link\":\"tel:+44555000015\"}},{\"type\":\"social_item\",\"props\":{\"link\":\"https:\/\/linkedin.com\/\"}},{\"type\":\"social_item\",\"props\":{\"link\":\"https:\/\/www.instagram.com\/\"}}]}]}]}]}],\"version\":\"5.0.8\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Meet Rachel Client Support Manager Rachel is the first line of defence at Priority One; from initial contact before your first meeting, to many years after you have bought your house \u2013 she is there to assist you with all things mortgage related and is loved by all our customers! Rachel began working with Priority [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-197","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meet Rachel - Priority One Lending<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet Rachel - Priority One Lending\" \/>\n<meta property=\"og:description\" content=\"Meet Rachel Client Support Manager Rachel is the first line of defence at Priority One; from initial contact before your first meeting, to many years after you have bought your house \u2013 she is there to assist you with all things mortgage related and is loved by all our customers! 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